NDIS Virtual Assistant & Staffing Agency
Build your NDIS remote team without the overhead
PlanDesk is a virtual assistant and labour hire agency connecting Australian NDIS providers with dependable, Indonesia-based staff. We handle recruitment, HR, and ongoing support, so you can focus on participant care.
- Legally employed & compliant staff
- No local employment risk
- Flexible, scalable teams
About PlanDesk
Your strategic workforce partner for NDIS providers
NDIS providers operate in a highly regulated environment, facing rising labour costs and growing administrative demands. As a virtual assistant and labour hire agency, PlanDesk helps Australian NDIS providers build reliable remote teams without local employment risk, high overhead, or long-term commitments. From recruitment to full HR support, we manage the details of your remote team so you can focus on participant care and business growth.
Our staff are guided by Bali-based, Australian-trained managers who provide hands-on training, supervision, and leadership to every team member we place.
PlanDesk is a good fit for:
- Growing NDIS providers
- Providers expanding their operations
- Teams needing admin & compliance support
- Organizations looking for better cost control
What We Offer
Our Remote Roles for NDIS Providers
From day-to-day admin to compliance support, we place the right role for your team.
Virtual Assistants
- Administrative support
- Participant & client coordination
- Email and calendar management
- Reporting and data entry
HR Package 360
- Recruitment & screening
- HR administration
- Payroll coordination
- Staff records & documentation
Rostering Coordinator
- Staff shift scheduling
- Roster optimisation
- Leave & availability tracking
- Coverage planning
Compliance Officer (NDIS Support)
- Policy & procedure documentation
- Audit preparation support
- Compliance checklists
- Internal reporting
Admin / Reception Support
- Client enquiries & follow-ups
- Appointment coordination
- CRM updates
- Phone & email handling
Personal Assistant
- Executive support
- Task & deadline tracking
- Meeting coordination
- Operational reporting
For NDIS Participants
Managing Your Own Plan?
We Can Help With That Too
However your NDIS plan is managed, our Virtual Assistants can take some of the day-to-day admin off your plate.
Self-Managing Your Plan?
Keeping track of your own budget, invoices, and provider bookings takes time. Our Virtual Assistants can help with the admin side of things, so you can spend less time on paperwork and more time on what matters to you.
Using a Plan Manager?
Our Virtual Assistants can support you alongside your existing plan management arrangement, whether that's scheduling, communication with providers, or everyday admin, fitted around how your plan is already set up.
Getting Started
How It Works
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1
Needs Assessment & Role Definition
We learn about your organization and define the right role for your team.
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2
Candidate Shortlisting
We source and screen candidates matched to your requirements.
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3
Client Interview & Approval
You meet and approve your preferred candidate before onboarding.
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4
Onboarding & System Access
We handle onboarding and get your new team member set up and ready to work.
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5
Ongoing HR & Performance Support
We provide continued HR support and performance tracking for your team.
Why PlanDesk
Why Work With Us
Finding and managing the right support staff takes time and effort. Here's how PlanDesk makes it easier.
Reduce Operational Costs
Access dependable staff without the overhead of local hiring.
Minimise Employment Risk
All staff are legally employed in Indonesia, reducing your local compliance exposure.
Scale Quickly
Build or grow your team fast while maintaining service quality.
Improve Back-Office Efficiency
Free up your local team to focus on participant care.
Compliant & Secure
Careful handling of documentation, data, and NDIS-related compliance requirements.
Ongoing Support
Continued HR support and performance management, not just placement.
Got Questions?
Frequently Asked Questions
What does PlanDesk do?
PlanDesk is a virtual assistant and labour hire agency for NDIS providers in Australia, offering staffing across Virtual Assistant, HR support, rostering, compliance, and admin roles, so you can build a reliable team without the overhead of local hiring.
Who is PlanDesk for?
Growing NDIS providers, providers expanding their operations, and organizations that need reliable admin, HR, or compliance support while keeping costs under control.
How are PlanDesk staff employed?
All staff are legally employed in Indonesia, including local social security (BPJS), with contracts, payroll, and tax handled for you to reduce your compliance risk.
What are the commercial terms?
We keep things simple, with no long-term contracts and no hidden setup fees. Get in touch to discuss the details for your organization.
How do I get started?
Reach out via the contact section below and our team will walk you through a needs assessment and candidate shortlist tailored to your organization.
Get in Touch
Contact Us
Interested in building your NDIS remote team? Reach out and we'll get back to you.